A+ Conferencing is a full service
conferencing company
with over 50 years of experience in
the industry. We focus on providing audio, video and web conferencing
services for medium to high volume customers, resellers and agents at
wholesale pricing. Our dedication to exceptional customer service and
high quality conferencing solutions has earned us the respect of
customers and resellers alike. Our services include the latest in
reservationless conference calling, operator assisted calling,
event services, web conferencing, desktop video conferencing and
Proclaim video email services.
We believe in the "Golden Rule" customer service model, striving to
treat you like we would like to be treated ourselves.
Part of this philosophy is the fact that we are extremely flexible in
trying to meet your needs. If you have a special need, we
will do everything in our power to meet that need.
STAFF
A+ offers a highly skilled staff and a management team combining
decades of expertise in the conferencing industry.
Mike Burns, President
Robin Fisher, CFO
Staci Burns, COO
Mary Hawkins, VP - Operations
Susan Farraj, VP - Channel Partner Program
Nancy Hui, VP - Programming and Database Administration
Domiscia Purnell, Reservations Manager
Kimberly Still, Director- Billing Services
TECHNICAL
EQUIPMENT
A+ utilizes Multi-Link System 70 & 700, Octave 1000 digital
bridges and ThinkEngine bridges co-located in five
megacenters throughout the United States. We currently have 16,000
ports of capacity with approximately 17,000 additional overflow ports.
We are presently buying a new bridge every 3 months. Our local access
is provided by Level 3 and each ILEC. We are on fiber from our
building directly to our carrier's POP's with full redundancy.
DISASTER RECOVERY
Our systems are totally redundant. We have four network carriers with
multiple entry points into our building. We have total emergency back
up systems with natural gas generators that can run
seamlessly during any power outages.
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